Facilities and Services

Our Services & Facilities

Kuching Specialist Hospital is committed to offer the community its modern cutting edge technology and comprehensive wide range of medical services, supported by a group of expertise and experts to answer all questions, worries on illness, treatment and other health related issues.

Modern Facilities:

Kuching Specialist Hospital's multi-disciplinary care includes a host of modern facilities and services such as:-

24-Hour Accident & Emergency Services

The unit operates on 24 hours basis, managed by qualified DOSH registered doctor and experienced occupational nursing personnel who are also expertise in trauma management supported by a group of astounding, qualified and experienced specialist.

Specialist Outpatient Clinic Services

A group of Specialist Consultants with sub-specialty interest from various disciplines are available in Kuching Specialist Hospital to provide consultations and treatments for patients at the outpatient clinics.

  • Anaesthesiology
  • Cardiology
  • Colorectal Surgery
  • Endocrinology
  • Dermatology
  • General & Internal Medicine
  • General Laparoscopic Surgery
  • Gastroenterology
  • Hepato-Pancreato-Biliary (HPB) Surgery
  • Neurology
  • Nephrology
  • Obstetrics and Gynaecology
  • Occupational Safety & Health
  • Ophthalmology
  • Orthopaedic and Sport Surgery
  • Otorhinolaryngology (Ear, Nose & Throat)
  • Paediatrics
  • Pathology
  • Physiotherapy
  • Psychiatry
  • Radiology
  • Spine Surgery
  • Urogynaecology
  • Urology

Cathlab

Our Cardiac Catheterization Laboratory has the latest equipment with the modern technology. This facility is a special X-Ray equipment used to perform angiogram (specialist X-Rays of the arteries).

The following services are available:

  • Coronary Angiogram to assess the severity of the coronary heart disease and suitability for bypass surgery or coronary angioplasty
  • Right and Left heart catheterization to assess the disease of the heart valves, hole in the heart, etc
  • Permanent pacemaker implantation to treat life threatening abnormal heart beat.
  • Coronary Angioplasty or PCI - Balloon dilation and stenting of the coronary arteries.
  • Angiogram and Angioplasty of the kidney arteries.

Diagnostic Imaging (X-Ray, CT-Scan)

The Diagnostic Imaging (Radiology) department is equipped with the latest modern facilities which include:

  • General X-Ray Machines
  • Fluoroscopy Machine for screening procedure & special investigations
  • Ultrasound Machine
  • CT Scan
  • Mammogram Machine
  • 1.5 Tesla Magnetic Resonance Imaging (MRI)
  • Bone Densitometry

Occupational Health Services

We offer Occupational Health Services (OHS) for industrial corporation both multinational and small-medium enterprise (SME).

The service will be provided by well trained Occupational Health Doctor (OHD) registered with DOSH.

The Occupational Health Services include but not limited to the followings:

  • Medical Surveillance for CHEMICAL under USECHH Reg 2000
  • Medical Surveillance for Asbestos, Mineral Dust, Radiation
  • Pre-Employment & Preplacement Medical Checkup
  • Health Package at Workplace
  • Occupational Risk Assessment Services
  • Workplace Improvement for Small Enterprise (WISE)
  • Advisor on Occupational Health Issue

Physiotherapy & Rehabilitation Unit

We provide prompt, quality healthcare, promote wellness and restore function.

Treatments available include:-

  • Exercise regimes
  • Electrotherapy modalities
  • Mobilization
  • Traction
  • Relaxation techniques
  • Treatment massage
  • Ante/post-natal exercise
  • Rehabilitation exercise

Haemodialysis Unit

We provide treatment for inpatients and outpatient with acute and chronic renal failure.

  • The service will be provide by trained nurses specializing in renal care.

Laboratory

Our Laboratory offers the following services and facilities:-

  • Clinical Biochemistry
  • Haematology
  • Blood Bank Facilities
  • Microbiology Immunology / Serology
  • Heavy Metal Screening

We provide quality and accurate test results.

Pharmacy

The pharmacy provides a comprehensive and wide range of pharmaceutical items.

Intensive Care Unit (ICU)

Our ICU consists of an air-conditioned three bedded room equipped with the latest equipments and life saving apparatus for critically ill patients. ICU trained and experienced nurses are on duty 24 hours a day to provide nursing care.

Operating Theater Service (OT)

Our Operating Suites have the modern equipments with special emphasis on patient safety and minimal invasive surgery.

Private Delivery Room

There are two type private delivery suites which is well designed and well equipped for deliveries.

Specialist Clinic Operating Hours

Our specialist clinic hours are as follows:-

  • Monday - Friday : 8:30am - 5:00am
  • Saturday : 8:30am - 12:30am
  • Sunday & Public Holiday Closed

Night Specialist Clinic

Doctors Day Time
Dr. Wendy LohLeh Hung
Consultant Obstretrician & Gynaecologist)
Tuesday and Thursday 7:00pm - 9:00pm
Dr. Tan YiapLoong
(Consultant Obstretrician & Gynaecologist, Urogynaecology)
Monday and Wednesday 6:00pm - 8:00pm
Dr. ShehabPhung Chee Wei
(General & Laparascopic Surgeon)
Monday 6:30pm - 9:00pm
Dr. Florence Bakon
(General & Laparascopic Surgeon)
Monday & Wednesday 7.00pm - 9:00pm

SESSIONAL CLINIC

Doctors Day Time
Dr. PubalanMuniandy
(Consultant Dermatologist)
Monday, Wednesday and Friday 6:30pm - 8:30pm
Dr. Kok Juan Loong
(Consultant Paediotrician)
Tuesday 6:00pm - 9:00pm
Dr. Teh Guan Chou
(Consultant Urologist)
Saturday 8:30pm - 12:30pm
Dr. Wong Chung Chek
(Spine Specialist)
Tuesday, Wednesday and Friday 4:30pm - 9:00pm
Dr. Wong Jyi Lin
(Consultant Internal Medicine)
Thursday 6:00pm - 9:00pm
Dr. KuehNai Siong
(Plastic Surgeon)
Thursday (By App) 7:00pm - 9:00pm
Dr. Tee Chee Siang
(Consultant General & Hepato-Pancreato-Biliary Surgeon)
Friday 11:00 am – 1:00 pm
Dr. Chan Siew Hong
(Consultant Urologist)
Wednesday 6:00 pm – 9:00 pm
Dr. Syarifah Hafizah Bt Datu Hj Wan Kassim
(Consultant Psychiatrist)
Monday (By App) 6:00 pm – 9:00 pm
Dr. Chieng Tiong How
(Consultant General & Colorectal Surgeon)
Saturday (By Appointment) -
Dr. Brian Teo Yian Young
(Consultant Spine Surgeon)
Monday & Thursday 4:30 pm – 9:00 pm<
Dr. Laura Ngu Lui Sian
(Consultant Nephrologist)
By Appointment -

Non Resident Consultants

#

DISCIPLINE

VISITING CONSULTANT

1

Cardiothoracic Surgeon

Dr. Jong Yuan Hsun

2

Cardiothoracic Surgeon

Dr. Soon Sing Yang

3

Cardiothoracic Anaesthesiologist

Dr. Hanafi Bin Sidik

4

Cardiothoracic Anaesthesiologist

Dr. Hasmizy Bin Muhammad

5

Chest Internal Medicine Physician

Dr. Wong Jyi Lin 

6

Endocrinologist

Dr. Loh Huai Heng

7

General & Colorectal Surgeon

Dr. Chieng Tiong How

8

General Surgeon

Dr. Siow Sze Li

9

Internal Medicine (General)

Dr. Chua Hock Hin

10

Neuro Surgeon

Dr. Albert Wong Sii Hieng

11

Nephrologist

Dr. Laura Ngu Lui Sian

12

Obstetrician & Gynaecologist

Dr. Chieng Hock Tiew

13

Obstetrician & Gynaecologist

Dr. Helen Ngu

14

Obstetrician & Gynaecologist

Dr. Ng Siew Eng

15

Obstetrician & Gynaecologist

Dr. Sim Wee Wee

16

Orthopaedic & Spine Surgeon

Dr. Wong Chung Chek

17

Paediatrician

Dr. Chiew Toh Hing

18

Paediatrician Cardiologist

Dr. Martin Wong Ngie Lion

19

Psychiatrist

Dr. Syarifah Hafizah Bt Datu Hj Wan Kassim

20

Urologist

Dr. Chan Siew Hong

#

DISCIPLINE

SESSIONAL CONSULTANT

1

Dermatologist

Dr. Pubalan Muniandy

2

General & Hepato-Pancreato-Biliary (HPB) Surgeon

Dr. Tee Chee Siang

3

Orthopaedic & Spine Surgeon

Dr. Brian Teo Yian Young

4

Paediatrician

Dr. Kok Juan Loong

5

Plastic Surgeon

Dr. Kueh Nai Siong

6

Urologist

Dr. Teh Guan Chou

Room Rates

Type of Room

Rates

VIP Suite 1 (Level 3)

RM 600.00

VIP Suite 2 (Level 3A)

RM 450.00

Single Standard

RM 180.00

2 Bedded

RM 120.00

3 Bedded

RM100.00

4 Bedded (Paeds only)

RM 90.00

Incubator

RM 80.00

Bassinet

RM 44.00

ICU (Intensive Care Unit)

RM 250.00

Day Case Room

RM 40.00 (1st 6 hours)

Others

  1. Excluding Goods and Services Tax (GST)
  2.  VIP Room will be provided with complimentary fruit basket, newspaper and mineral water.
  3. Single Room will be provided with complimentary newspaper.
  4. All rates are inclusive of 3 meals per day

Note: Room rates are subjected to 6% government tax

Admission and Discharge

Day

Time

Monday - Friday

8.30 a.m – 5.00 p.m

Saturday

8.30 a.m – 12.30p.m

For admission after office hours, on weekends and on Public Holidays, it should be referred to at the Accident & Emergency department.

Hospital Discharge

THINGS REQUIRED FOR ADMISSION

What to Bring: 
i. Identity Card, Passport, Birth Certificate or Guarantee Letter from Employers
ii. For Health or Medical Card Holders, please inform our staff prior to or upon admission 
iii. Medical Reports, X-Rays, CT-Scan or MRI (if any) 

ii. Deposit: 
Deposit is required upon admission. Payment can be made in Cash or Credit Card. The deposit amount varies on the classification of case and treatment. An additional deposit will be required if your hospital charges or expenses exceeds the initial deposit paid. However, should there be any excess after your final bill, it will be refunded. 

iii. Baby and Children: 
Parents are advised to bring children's necessities such as baby food or milk. 


What NOT to Bring: 
i. Any valuables or large amount of money. The hospital will not be responsible for any loss of personal belongings or money left in your room. 

ii. Pets 

Hospital Discharge

a. GOING HOME

You will be discharged upon your Consultant's advice. Insurance paying cases will be subjected to final approval by the insurance company.

b. MODE OF PAYMENT

We accept: 
i. Cash and Credit Card. 
ii. Guarantee Letter (GL) 
iii. Health or Medical Card: As acquiring approval from your insurance company usually require a minimum of 2 hours. If you do not wish to wait for your final bill and confirmation Letter from your insurance company, you are required to pay small sum of deposit (10 to 15% of total amount) upon discharge. The said deposit will be refunded when approval from insurance company is granted.

c. REFUND OF EXCESS DEPOSIT

The hospital will refund excess deposit paid by cash if the amount is below RM200 upon discharge. However, refunds of deposit for insurance cases will only be made approximately 1 to 2 working days after discharged (for those who did not wait for their final bill). 
Any excess amount exceeding RM200 will only be refunded by cheque within 7 working days. Refunds can be collected at Admission and Discharge Services (Ground Floor) during office hours.

Accessibility

Visitor Poicies

The Ward Routine

Your nurse will orientate you to your ward and the facilities available. Generally, your ward routine will begin with wake up and personal toilet, early morning medication, breakfast, ward rounds by doctors, treatment and investigations, resting time, lunch, visiting hours, resting time, afternoon tea, ward rounds by doctors, visiting hours, dinner and bedtime. However, this routine will vary according to the ward and special needs of the patient. For example when there is a need, treatment and investigations may be carried out anytime during the day.

Nurse Call Bell Service

Located by your bed and in the bathroom. Please use it when you need help.

Meal Service

Both local and western cuisine is available and food preparation is supervised by our clinical dietitian. There are several choices to choose from daily for your breakfast, lunch and dinner each day.

Meal Times
Breakfast 8:00 am
Lunch 12:30 pm
Afternoon Tea 3:30 pm
Dinner 6:00 pm
Visiting Hours
Wards
Your family and friends are welcome to visit you during your stay here.
Visiting Hours are from 12:00 noon - 2:00 pm
4:00 pm - 9:00 pm
NO VISITORS AFTER 9:00 PM

For health reasons, visitors are advised not to bring children below 12 years of age up to the wards. Visitors are not encouraged to visit during the morning hours as consultants are making their rounds and nurses need to carry out nursing care procedures on the patients.

ICU/CCU/CICU patients at the Intensive Care/Coronary Intensive Care Unit are allowed only ONE visitor at a time with a maximum of two visitors per visiting period.

Resting Time

While we understand your social needs, we also understand your need for sufficient rest to ensure a speedy recovery. Visitors are advised to plan their visits during visiting hours only.

Resting Time
8.00 am - 12.00 noon 2.00 pm - 4.00 pm 9.00 pm

Overnight Stay

Companions
Each patient is allowed only ONE companion to stay overnight. However, male companions are NOT allowed in a female room. In the Paediatric ward, one parent may stay overnight with the child at NO extra charge. A daily rate of RM 10.00 is charged for rental of a collapsible chair.

Amenities

  • No Smoking

Under Malaysian Laws, you are not permitted to smoke within the Hospital premises.

  • Cafeteria

Our Cafeteria which serves a wide variety of Malaysian cuisine, is open from 7:30 am to 7:30 pm daily. The cafeteria is located at the Outpatient Block (1st Floor).

  • Convenience Shop

The nearest convenience shop is at least a five minutes-walk away from the hospital which is 7 Eleven and Choice Daily.

  • Taxi Service

For taxi services, please proceed to our Customer Service Counter for taxi calling and reservation. You can also approach our nearest nurse's counter at the ward to make pre-booking of taxi services. Our staff will be delighted to assist you.

  • Car Park

Public carpark is provided by the municipal hall, payable by coupon at RM 0.55 for 1st half-hour and RM 0.80 for subsequent half-hour. Public carpark are free after 5:00 PM.